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Our continuous website support and maintenance program

Website Support and Maintenance

Professional Website Support and Maintenance for your Website

Unlike other agencies, we go further after the project ends, SRSLY supports you in the long term.

Let’s be honest, opting for a site maintenance plan is a guarantee of peace of mind. Our clients confirm that having someone “on call” should they require assistance or encounter a problem is priceless. If you don’t have experience in the digital space and don’t have continuous support, it could end up costing you dearly. Technical difficulties can take days to resolve, while piracy and loss of content can delay you and lose sales. That is why we have our Website Maintenance Plans.

We offer three monthly maintenance plans all including dedicated WordPress hosting, security monitoring, monthly Google Analytics reports, and digital consulting. If something goes wrong with your site, you will have priority support to fix it as soon as possible. These plans also allow you to ask us to make small changes to the site when you’re too busy or don’t know how to make them yourself. Which is awesome if you need updated images, published blog posts, or a new added feature. We can even organize a custom plan to suit your needs.

Our Support Services Include

Premium Website Hosting
Website Content Updates
Website Security
Frequent Software Updates
Site Uptime Monitoring
Daily Off-Site Backups
Website Performance Optimization
Monthly Reports
Direct Phone Support
Plan 1

$80
per month

  • Premium Website Hosting
  • Site Support 1 hour
    (does not rollover)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Training Portal Access
  • Performance Optimisation
  • Monthly Website Performance Reports
Plan 2

$150
per month

  • Premium Website Hosting
  • Site Support 2 hours
    (does not rollover)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Training Portal Access
  • Performance Optimisation
  • Monthly Website Performance Reports
  • Search Engine Optimisation
Plan 3

$300
per month

  • Premium Website Hosting
  • Site Support 4 hours
    (does not rollover)
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Training Portal Access
  • Performance Optimisation
  • Monthly Website Performance Reports
  • Search Engine Optimisation
  • Monthly Strategy Session

What’s it all this about?

The requirement for consistent content posting and website monitoring to make sure you are achieving your stated goals is critical to a successful website. With this in mind, let’s understand that a successful website is one that continues to attract ideal people and ends up turning them into potential customers. It is time then to present our Customer Service Plans.

To keep your website improving we have designed three key plans that specifically address the monthly tasks required to keep your site up to date and ahead of the rest, but without a lot of hassle for you.

FAQs


Why Website Maintenance & Support?

They are other agencies that may leave you out in the cold after the project is complete, SRSLY has your back for the long term.

Website Maintenance & Support Services:

Support clients by having someone “on call” in the instance of technical issues or security concerns.

Offer three monthly maintenance plans starting at $40/month, which include WordPress-dedicated hosting, security monitoring, monthly Google Analytics reports and digital consulting.

Include a time allocation for making small changes to the site when you’re too busy or don’t know how to make them yourself.

Website Maintenance and Website Support
Website Maintenance and Website Support

See some examples of our support clients:

Located in Hawthorn, Victoria, we have the in-house skills to cover your digital needs from design to development and beyond.

digital services

Helping your business stand out in a noisey digital market with
afforable and proven digital solutions.

Brand Design

We’ll transform your creative brief into a compelling story that connects with and inspires your audience, building meaningful customer relationships centered around experience and engagement.
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Website Design

Using effective designs that connect people with your brand, we’ll keep your audience coming back for more with an interface that engages and delights your customers.
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Website Development

We’ll handle the backend work using the most advanced platforms so that all your customers see is an intuitive, responsive, and mobile optimized design.
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eCommerce

Our #1 goal is to help you achieve your goals - we thrive on creative problem solving that elevates all online stores, no matter now simple or complex.
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Digital Marketing

Sit back and watch your site traffic spike as we engage your audience through social media, SEO, eNewsletters, and other attention-grabbing strategies.
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Search Engine Optimisation

Our data-driven SEO strategies will help your site rank higher in organic searches, which will save you marketing dollars in the long run and impress your boss.
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Website Hosting

Our premium cloud-based hosting services provide the fastest and most reliable solutions securely to our clients with off-site daily back-ups and more.
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Website Support

We won’t ditch you like your highschool girlfriend once your site has launched - we’ll stick around to handle updates and fix issues so that you can focus on other aspects of your business.
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Want to know more?

We have a whole team of experts who would love to talk to you.

Contact Us